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Accessibility Statement

Our commitment to inclusive digital experiences for all users
Last Updated: September 4, 2025

1. Commitment to Digital Accessibility

LowPriceDito.com ("we," "us," or "our") is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve and maintain compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that digital content is accessible to a wider range of people with disabilities.

We believe in inclusion and equal opportunity for all our members and guests. Our goal is to provide a seamless, barrier-free shopping experience for every user, regardless of ability or method of access.

2. Conformance Status

We strive to conform to the WCAG 2.1 Level AA guidelines. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

The guidelines have three levels of conformance (A, AA, and AAA). We have chosen Level AA as our target standard. Our efforts to achieve and maintain this conformance are ongoing as we develop new content and functionality.

3. Accessibility Features and Measures Taken

To support our commitment, we have taken and continue to take the following measures to ensure the accessibility of LowPriceDito.com:

  • Appoint an Accessibility Officer: We have designated a team member responsible for overseeing and implementing our accessibility initiatives.
  • Internal Testing: Our development and quality assurance teams employ a variety of tools and manual techniques to test for accessibility during our design and development lifecycle.
  • External Expertise: We engage with accessibility consultants and people with disabilities to conduct audits and provide feedback on our Site's usability.
  • Continuous Training: We provide ongoing training for our content, design, and development teams on creating accessible digital experiences.

Technical Adjustments:

We have implemented features such as:

Keyboard Navigation

The Site can be navigated efficiently using a keyboard alone.

Screen Reader Compatibility

Content is structured with proper headings, lists, and ARIA landmarks.

Text Alternatives

We provide alt text for meaningful images and other non-text content.

Color Contrast

We strive to maintain sufficient color contrast between text and its background.

Resizable Text

Text can be resized using browser controls without loss of functionality.

Form Labels

Form inputs have associated labels for clarity.

Consistent Navigation

We maintain a consistent and predictable layout throughout the Site.

4. Known Limitations and Areas for Improvement

Despite our best efforts to ensure accessibility across LowPriceDito.com, some areas may still present challenges. We are aware of the following limitations and are actively working to improve them:

  • Third-Party Content: Some content on our Site, such as embedded videos from third-party platforms or promotional content provided by suppliers, may not fully conform to the highest accessibility standards. We cannot always control the accessibility of this third-party content but will strive to source it from providers who share our commitment to accessibility.
  • User-Generated Content: Content generated by users (e.g., product reviews) may not be fully accessible, as we do not have full control over its formatting.
  • Legacy Content: Older PDF documents may not be fully accessible. As we update these documents, we will ensure they meet current standards.
  • Dynamic Interfaces: Certain complex interactive elements, such as custom filtering widgets, may present challenges for some assistive technologies. We are continuously refining these components.

We view accessibility as an ongoing journey. We regularly test our Site to identify new areas for improvement.

5. Feedback & Contact Information

Your feedback is essential to our efforts. We welcome comments on how we can improve the accessibility of our Site and services.

If you encounter any accessibility barriers on LowPriceDito.com, or if you require assistance with any part of the Site due to a disability, please contact our Accessibility Officer. When you contact us, please provide:

  • The nature of your accessibility problem or question.
  • The web address (URL) of the material you tried to access.
  • Your contact information.
  • Your preferred format for receiving a response (e.g., plain text, HTML, large print, audio).

We will make all reasonable efforts to respond to your feedback and provide the information you need in an accessible format within five (5) business days.

Accessibility Officer Contact Information:

Email: usmile@lowpricedito.com

Subject Line: Accessibility Feedback

6. Formal Complaints & Dispute Resolution

We aim to respond to and resolve accessibility feedback promptly and satisfactorily. If you are not satisfied with our response, you may lodge a formal complaint by contacting our Data Protection Officer, who will oversee an internal review process.

We are committed to making our Site accessible to all users and will make every reasonable effort to address valid complaints. This process is without prejudice to any other rights you may have under applicable law, including the right to file a complaint with a relevant regulatory body.

7. Compatibility with Assistive Technology

LowPriceDito.com is designed to be compatible with the following assistive technologies and browsers:

Screen Readers

  • JAWS
  • NVDA
  • VoiceOver
  • TalkBack

Browsers

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Latest versions recommended

Operating Systems

Windows macOS iOS Android

We recommend using the most current versions of your assistive technology and web browser for the best possible experience.

8. Updates to This Statement

We will review this Accessibility Statement annually and update it as necessary to reflect our current practices, improvements, and any changes in applicable laws or standards. We will post the updated statement on this page with a revised "Last Updated" date.

This Accessibility Statement is governed by and construed in accordance with the laws of the Republic of the Philippines, consistent with our overarching Terms of Service.