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Dito
Privacy Policy
Last Updated: September 3, 2025
1. Introduction and Controller Information
LowPriceDito.com ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, disclose, and safeguard your personal information when you visit our Site, use our services, or interact with us.
This Policy applies to information we collect:
- On this Site.
- In email, text, and other electronic messages between you and the Site.
- Through mobile and desktop applications you download from the Site.
- When you interact with our advertising and applications on third-party websites and services.
Please read this policy carefully to understand our practices regarding your personal data. By accessing or using the Site, you agree to this Policy. This Policy may change from time to time; your continued use of the Site after we make changes is deemed to be acceptance of those changes.
Data Controller: For the purposes of applicable data protection laws, LowPriceDito.com is the data controller responsible for your personal information.
2. Information We Collect About You
We collect several types of information from and about users of our Site, including:
2.1. Personal Identification Information (PII):
- Contact Data: Name, email address, telephone number, shipping and billing addresses.
- Account Data: Username, password, membership tier, account preferences, invitation source.
- Transaction and Financial Data: Details of products you have purchased from us, payment method information (e.g., credit/debit card number, expiration date, bank account details for refunds, e-wallet IDs). Note: We use accredited third-party payment processors and do not store full credit card numbers on our servers.
- Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
- Profile Data: Your interests, preferences, feedback, survey responses, and any information you provide to our customer support team.
- Usage Data: Information about how you use our Site, products, and services, including full URL clickstreams to, through, and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
2.2. Automated Data Collection Technologies:
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Cookies (or browser cookies): A small file placed on your device. You can refuse browser cookies, but this may limit your access to parts of the Site.
- Web Beacons: Small electronic files (also known as clear gifs, pixel tags, and single-pixel gifs) that permit us to count users and obtain related website statistics.
- Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
We do not collect Special Categories of Personal Data (e.g., racial or ethnic origin, political opinions, religious or philosophical beliefs, health data) about you.
3. How We Collect Your Information
We use different methods to collect data from and about you, including:
Direct Interactions: You provide us with your information by filling in forms on our Site, creating an account, making a purchase, corresponding with us by post, phone, email, or otherwise.
Automated Technologies or Interactions: As you interact with our Site, we automatically collect Technical and Usage Data about your equipment and browsing patterns.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as:
- Analytics providers (e.g., Google Analytics).
- Advertising networks and search information providers.
- Payment service and delivery providers.
- Data brokers from which we purchase demographic data to supplement the data we collect, strictly for the purpose of refining our algorithmic membership model.
4. How We Use Your Information
We use your personal information for the following business purposes:
| Purpose | Legal Basis (Philippine DPA) |
|---|---|
| To present our Site and its contents to you and provide you with information, products, or services that you request from us. | Performance of a Contract |
| To process your orders, manage payments, fees, and charges, and collect and recover money owed to us. | Performance of a Contract; Legitimate Interest (to recover debts due to us) |
| To manage our relationship with you, including notifying you about changes to our terms or privacy policy. | Performance of a Contract; Legal Obligation; Legitimate Interest (to keep our records updated) |
| To administer and protect our business and this Site (including troubleshooting, data analysis, testing, system maintenance, support). | Legitimate Interest (for running our business, provision of administration and IT services, network security) |
| To use data analytics to improve our Site, products/services, marketing, customer relationships, and experiences. | Legitimate Interest (to define types of customers for our products and services, to keep our Site updated and relevant) |
| To make suggestions and recommendations to you about goods or services that may be of interest to you (direct marketing). | Consent (where required by law); Otherwise, our Legitimate Interest (to develop our products/services and grow our business) |
| To execute our algorithmic membership model, including evaluating eligibility for membership and tier assignment. | Legitimate Interest (the core functionality of our business model); Performance of a Contract |
5. Disclosure of Your Information
We may share your personal information with the following categories of third parties for legitimate business purposes:
Service Providers: We engage third parties to perform functions on our behalf (e.g., payment processing, order fulfillment, delivery, marketing, data analysis, website hosting). They only process your data under our instructions and are contractually obligated to keep it confidential and secure.
Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred to the new entity under the terms of this Policy.
Legal Obligations: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.
With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
We do not sell your personal identification information to third parties for their direct marketing purposes.
6. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the Philippines. These countries may have data protection laws that are different from the laws of your country. Whenever we transfer your personal information outside of the Philippines, we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
- We use specific contracts approved for use in the Philippines which give personal data the same protection it has in the Philippines.
7. Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions are encrypted using SSL/TLS technology.
However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission is at your own risk.
8. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.
By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six (6) years after they cease being customers for tax and audit purposes.
9. Your Data Privacy Rights (Under the Philippine DPA)
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
- Right to Be Informed: You have the right to be informed of how we process your data (this Policy serves that purpose).
- Right to Access: You can request copies of your personal information.
- Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ("Right to Be Forgotten"): You can request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, in a structured, machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
- Right to Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe we have violated your rights.
To exercise any of these rights, please contact us using the details in Section 12.
10. Children's Privacy
Our Site is not intended for children under the age of 18 ("Minors"). We do not knowingly collect personal information from Minors. If you are a parent or guardian and believe your Minor has provided us with personal information, please contact us immediately. If we learn we have collected personal information from a Minor, we will delete that information promptly.
11. Changes to Our Privacy Policy
We will post any changes we make to our Policy on this page. If the changes are material, we will notify you through a notice on the Site's homepage or via email. The date the Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Site and this Policy to check for any changes.
12. Contact Information; Data Protection Officer
To ask questions or comment about this Policy and our privacy practices, or to exercise your data privacy rights, please contact us or our Data Protection Officer (DPO) at:
LowPriceDito.comForest Drive St., Country Homes
City of Biñan, Laguna, Philippines
[Temporary address]
Attn: Data Protection Officer
Email: dpo@lowpricedito.com
General Privacy Questions: privacy@lowpricedito.com
We are required to respond to your request within a reasonable period of time upon verification of your identity.